At Ablaze, we specialize in the billing and reimbursements of ambulance services. We are an established organization in the world of EMS billing. Our staff members are intimately familiar with the day-to-day operations of emergency medical services, so we understand how important your time is.

"We are setting the EMS world Ablaze"

Employees at Ablaze receive specialized training from across the country. Specialized training continually increases the knowledge, efficiency, and professionalism of our experienced personnel. By staying abreast of the latest changes in the industry it allows us to maximize your reimbursements. This up-to-date training helps us challenge rejected insurance claims. An important part of our job is following-up on pending claims to ensure timely receipt of reimbursement payments. We don't let insurance companies not pay on claims without a fight.

Appeals with insurance companies.
Nearly two-thirds of Medicare denials are reversed on appeal. "The harried insurance companies employees are expected to review a new claim every 72 seconds, eight hours a day". This is probably one major reason why nearly two-thirds of these Medicare denials are reversed on appeal. Based on the track record, as a matter of standard procedure, we challenge every claim that is denied or questioned in any way by an insurance carrier. The above statistics are for Medicare but other carriers differ little.

Ablaze guaranties fast claim filing. Once complete billing information is received by Ablaze, the data is entered into our computer system. We agree to complete Claims Processing and Billing Services with in five business days of receipt of complete information from our client.

Follow-up
There are a lot of reasons Ablaze will follow up on claims. Accounts with no or incomplete insurance information are then traced by one of our customer service representatives to find the needed billing information. If there is no insurance, the customer service representative seeks payment (setting up personalized payment arrangement with the patients if needed). For accounts that have no activity after 90 days, you will have the decision to send to collections if warranted. However sometimes insurance information is needed, or some of the information given is incorrect or outdated. We then obtain whatever information that is needed to process the claim fully.

Reports that give you the information that you need.
Monthly aging reports, payment day sheets, and patient day sheets detailing charges for each patient are printed. This allows you to stay in control and up-to-date in regards to your billing activity. Additional customized reports may be created and generated as requested by the client. There is never any question to where your account stands.

Ablaze succeeds in maximizing client expectations all while providing excellent customer service. We give everyone the dignity and understanding they deserve. This, along with our willingness to help, creates a positive atmosphere for patient/provider relations. We also have a toll free number available for clients and patients. Ablaze will handle all inquires and correspondence resulting from billing that we've generated on your behalf.

We are experienced in setting up new accounts. We make this process as smooth as possible. Our experienced staff will take care of submitting changes or enrolling your organization with insurance companies. This will allow you to focus on more important issues.

We will customize our service to fit your needs. We do not believe that one size fits all. Our services are customized to your organization. By developing a program for you, it gives you all of the advantages of out sourcing your billing while staying in control of your claims processing. We do not use the cookie cutter system like some billing services use.

Deposit and Accounting System
Have you considered the turnaround time of your claims? That's the time between sending your claims to the carrier and receiving the remittance check. Whoever controls the money during that period earns interest. It's called the cost of money. The shorter the turnaround for your claims, the more interest you earn. And that's real money. When payment is received from insurance or individuals, it will be posted to accounts receivable. To help you earn more money we deposit payments that are received on your behalf, directly into a bank account set-up by you daily. Reports providing detail of deposits will be provided.

We take patient confidentiality very seriously. We practice ethical billing methods according to the guidelines set up by Medicare and other insurance company regulations. Ablaze employs a designated Compliance Officer who oversees and enforces our program. We continually review our protocol and make any necessary adjustments.